Applications are invited for filling up the following position at BITS Pilani - Off Campus Programmes & Industry Engagement: "Manager - Student Success"
Job Title: Manager - Student Success
No. of positions: One
Location: Hyderabad
Remuneration: ₹ 16 Lakhs per annum commensurate with experience.
Minimum Qualification and Experience
• Graduates with minimum 8 - 10 years of experience or MBA with 4 - 8 years of experience in Universities, Educational Institutions, EdTech Training Companies, Test Prep / Assessment Companies, Skill Development Companies/ Customer Support Services in Banks, Telecom, Airlines etc. or reputed BPOs which handle customer support services. Candidates with experience on Ticketing and Chat process will be preferred over Voice process.
• Candidates should have a minimum of 3 - 5 years’ experience in managing a team size of min 15 people.
Details are available on Institute’s website (https://www.bits-pilani.ac.in/careers/non-academic/).
The position is open for both internal and external candidates. We request you to refer suitable candidates for the above positions.
Internal candidates are requested to submit the application along with a letter justifying their suitability for the position duly forwarded by their Reporting Officers to jobs@wilp.bits-pilani.ac.in with details of the Position applied in the subject.
External candidates may directly apply at: https://forms.gle/RBy88mNZdsCAgR6t9
The last date to submit the applications for this position is Jan 21, 2026.
HR (Off Campus)

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