Applications are invited for filling up IT Manager, PSD at BITS Pilani, Hyderabad Campus.

Collaborate with the Head of ERP to define and drive the development of new software systems that support Practice School operations.
• Work with stakeholders to gather, analyze, and document business requirements; act as a bridge between functional teams and the development team.
• Oversee the daily operations of IT support, ensuring timely issue resolution and user satisfaction.
• Coordinate and manage relationships with software vendors and service providers.
• Monitor service-level agreements (SLAs) and ensure consistent delivery of high-quality IT services.
• Maintain a deep understanding of Practice School processes to align IT systems effectively.
• Ensure system reliability, security, and scalability in coordination with infrastructure teams.
• Support the deployment of cloud-based solutions and manage integration with existing systems.
• Provide regular status updates and reports to the Dean, Practice School.

Click here for the Job description.