Book Publications

• “Soft Skills: Key to Success in Workplace and Life”, Cengage Publications. (2017)
• “Communication Skills-I.”, Shivani Publications (2001)
• “Communication Skills-II.” Shivani Publications (2002)
  
  

Book Chapters

• Demystifying Spiritual Intelligence: A Critical Review of its Definitions and Dimensions.Proceedings of the International Conference on Spirituality and Skill for Leadership and Sustainable Management, Varanasi, India
• SIRPD: Spiritual Intelligence and Research Performance Dimension Framework in Higher Education.Proceedings of International Conference on ‘Research and Business Sustainability’ ICRBS - 2015 4th – 6th December, IIT Roorkee Greater Noida Campus2015, Delhi, India
• Spiritual Intelligence and Organisational Effectiveness Ecosystem.Technology and Business Management. Editors Shivprakash and Omprakash, AIMS International, pp:619-623 (citations: 4)
• A Critical View on Conceptualiziang Spiritual Quotient Dimesional Model for Alleviating Oral Communication Apprehension. Managing Organizations in Digital Era, Editors Shivprakash and Omprakash, AIMS International, pp:203-207
• “Spiritual Intelligence Dimensions (SID) - A Case for Impact Analysis of SID on Business Leadership”. A Handbook of Management and Behavioural Sciences,  6, Ed. Deshpande, P, Prashant, Ghatak M.R., Anand,S. Wisdom Publications. 2012.ISBN 978-93-81505-27-4. Delhi. pp134-142
• Impact Analysis of Spiritual Quotient in Achieving Excellence in Research Performance of University Teachers in an Indian Context. ”. A Handbook of Management and Behavioural Sciences,  6, Ed. Deshpande, P, Prashant, Ghatak M.R., Anand,S. Wisdom Publications. 2012.ISBN 978-93-81505-27-4. Delhi.
• “SIDM: Spiritual Intelligence Dimensional Model for Effective Business Leadership”.Spiritual Paradigm for Management. Ed. Sandeep Singh,Excel India Publishers. 2012.ISBN 978932062998. New Delhi.pp 126-134
• Guidelines for Designing and Developing Soft Skills Contents for Mobile Phones. Soft Skils Strategies: Academia and Industry Perspectives

Research Publications

Journal Paper (Published- SCOPUS/WoS/SCI/IEEE/PubMed/ABDC)

• Upadhyay, S, Upadhyay, N, and Gaur,A(2023). Voices in the storm: Analyzing MakeMyTrip's crisis communication during COVID-19 through a multivocality lens. Journal of Contingencies and Crisis Management (JCCM), Wiley [Q1, IF 3.42].
• Upadhyay, S and Upadhyay, N (2023) Mapping Crisis Communication in the Communication research: What we know and what we don’t know.Nature Humanities and Social Sciences Communications (Q1, Impact Factor 3.5).
• Upadhyay, S, Chaskar, A, and Sigala,M (2023) Breaking Waves: A Bibliometric Odyssey on Crisis Communication in Tourism and Hospitality (1980-2022) and Paving the Path for Future Research. Journal of Contingencies and Crisis Management (JCCM), Wiley [Q1, IF 3.42].
• Chaskar, A and Upadhyay, S.(2023) Why Some Hotels Get It Right and Others Don’t’: Perspective of Situational Crisis Communication Theory towards Crisis Response Strategies. Journal of Contingencies and Crisis Management, Wiley (Q1, IF 3.42).
• Chaskar, A and Upadhyay, S (2023). Response to COVID-19 in Tourism and Hospitality: The Intersection of Crisis Leadership and Crisis Decision-Making.Procedia Computer Science,Volume 221, 2023, Pages 185-191(Scopus)
• Upadhyay S, Upadhyay N, Gaur A, and Mehera P. (2022). Examining WHO’s crisis communication in issue arenas during COVID-19: A socio-semantic network analysis.International Journal of Strategic Communication, Vol. 16 No. 4, pp. 599-619 [Scopus and ABDC B, Q1]
• Upadhyay, N, Upadhyay, S, Debei, M, Abdullah, B, B and Dwivedi, Y.K. (2022). Influence of Digital Entrepreneurship and Entrepreneurial Orientation on Intention of Family Businesses to Adopt Artificial Intelligence: Examining Mediating Role of Business Innovativeness. International Journal of Entrepreneurial Behavior & Research, Vol. 29 No. 1, pp. 80-115 [Scopus and ABDC B/ ABS (2), IF 5.99,Q1]

• Upadhyay S, Upadhyay N, Gaur A, and Mehera P. (2022). Examining WHO’s crisis communication in issue arenas during COVID-19: A socio-semantic network analysis.  International Journal of Strategic Communication, Vol. 16 No. 4, pp. 599-619 [Scopus and ABDC B, Q1]
• Upadhyay, N, Upadhyay, S. and Dwivedi, Y. (2021). Theorizing Artificial Intelligence Acceptance and Digital Entrepreneurship Model. International Journal of Entrepreneurial Behavior & Research, Vol. 28 No. 5, pp. 1138-1166 (Scopus and ABDC B/ ABS(2), IF 5.99,Q1)
• Upadhyay N, Upadhyay S, Abed,S, and Dwivedi Y. (2021). Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy International Journal of Bank Marketing, Vol. 40 No. 5, pp. 960-991 [Scopus and ABDC A, IF 5.08]
• Upadhyay, S and Upadhyay, N. (2020). Incorporating Twitter for Second Language Acquisition: Framework and Evidence, The Asian EFL Journal, Vol. 27 No. 3.2, pp. 387-398-991 (SCOPUS Indexed, Q2)
• Upadhyay, S and Upadhyay, N. (2019). Investigating Prime Minister Narendra Modi’s Usage of Pathos in the Cyber-Physical Society- A Case of Public Relations Campaign, Procedia Computer Science, Vol. 162, pp.400-404 (SCOPUS Indexed)
• Upadhyay, S and Upadhyay, N. (2018). Microblogging for Second Language Acquisition: Lessons and Suggestions, The Asian EFL Journal, Vol 20 No.12.4, pp. 105-116 (SCOPUS Indexed, Q2)
• Upadhyay, S. (2018). A conceptual model incorporating Twitter as a Language Tool in ESL/EFL Learning, TESOL International Journal, Vol 13 No. 4, pp. 49-54 (SCOPUS Indexed)
• Upadhyay, S and Upadhyay, N (2018). Fuzzy Multi-Criteria Framework for Measuring Spiritual Intelligence in a Data Driven Organization. Elsevier Procedia Computer Science Vol 139, pp. 204-211 (SCOPUS Indexed)
• Rodrigues R and Upadhyay S. (2018). Measuring factors causing communication apprehension in an English as second language (ESL) setting: Validating a new instrument in a pilot study. The Asian EFL Journal Vol 20 No.2, pp. 206-219 (SCOPUS Indexed, Q2)
• Upadhyay, S and Rodrigues, R. (2018). Investigating foreign language learning: examining anxiety associated with English language acquisition in the Asian ESL. The Asian EFL Journal, Vol 20 No.6, pp.93-97. (SCOPUS Indexed, Q2)
• Upadhyay, S and Upadhyay N. (2017). Future Directions and a Roadmap in Digital Computational Humanities for a Data Driven Organization. Elsevier Procedia Computer Science, Vol 122, pp. 1055-1060 (SCOPUS Indexed)
• Upadhyay, S and Upadhyay N. (2017). # RighttoBreathe why not? Social Media Analysis of the Local in the Capital City of India. Procedia Computer Science Vol 108, pp. 2542-2546 (SCOPUS Indexed)
• Upadhyay, S (2017). Can Spiritual Intelligence Influence Research Performance in Higher Education? Framework for Human Resource Development in Higher Education. Adminstratie si Management Public (Administration and Public Management), Vol 28, pp.153-173 (SCOPUS Indexed, Q1)
• Upadhyay, S and Upadhyay, N. (2016). A Multi-Criteria Decision Framework to Measure Spiritual Intelligence of University Teachers. Procedia Computer Science Vol 91, 591-598 (SCOPUS Indexed)
• Upadhyay. S, (2014). Teaching Students, the Team Building Skills through Small Group Activity Involving Creative Writing. International Journal of Communication Vol 24
• Upadhyay. S, (2012), Comparative Study of the various Models of the Communication Process, International Journal of Communication. Vol 22
• Upadhyay. S, and Upadhyay. N. (2007) Pedagogical Issues for Developing ESL Course on Mobile Phone. IEEE Learning Technology. 
• Upadhyay. S, and Upadhyay. N. (2007). Mobile Language Class: Language Learning Through Mobile Gaming. International Journal of Instructional Technology and Distance Learning, Vol 4 No. 9, pp. 34-45 

·        Journal Paper

 (Submitted/Under Review- SCOPUS/WoS/SCI/IEEE/PubMed/ABDC)

• Upadhyay, N and Upadhyay S. (2023). Blockchain in Tourism: A Multiple Case Study Perspective. Annals of Tourism Research [Scopus and ABDC A*; Under Review].  
• Upadhyay, N and Upadhyay, S. (2023). The Dark Side of NFTs: Understanding Risks in the NFT Marketplace from a Fraud Triangle Perspective. Journal of Business Ethics [FT 50, ABDC-A, IF: 6.33, Q1, Submitted]

International/ National Conferences

• Upadhyay, S and Upadhyay, N. (2019). Investigating Prime Minister Narendra Modi’s Usage of Pathos in the Cyber-Physical Society- A Case of Public Relations Campaign, International Conference of Technology and Management (ITQM) Novemebr 2019, Spain
• Upadhyay, S and Upadhyay, N. (2019). Incorporating Twitter for Second Language Acquisition: Framework and Evidence, 16th TESOL Conference, July 2019, Indonesia
• Upadhyay, S and Upadhyay, N. (2018). Microblogging for Second Language Acquisition: Lessons and Suggestions, The Asian EFL Journal's International Conference on Research & Publication August 2018, Indonesia
• Upadhyay, S. (2018). A conceptual model incorporating Twitter as a Language Tool in ESL/EFL Learning, The Asian EFL Journal's International Conference on Research & Publication August 2018, Indonesia
• Upadhyay, S and Upadhyay, N (2018). Fuzzy Multi-Criteria Framework for Measuring Spiritual Intelligence in a Data Driven Organization. 6th International Conference on Information Technology and Quantitative Management (ITQM), 21-22 Oct 2018, Nebraska, USA 
• S Upadhyay, N Upadhyay. Future Directions and a Roadmap in Digital Computational Humanities for a Data Driven Organization. 5th International Conference on Information Technology and Quantitative Management, ITQM 8-10 Dec 2017, Delhi
• S Pinto, S Upadhyay, N Upadhyay, Performers Performing SQ: Unfolding Performance and SQ in the IT Sector. 4th International Conference on Arts and Humanities,21st-22nd September, Colombo, SriLanka
• Nitin Upadhyay and Shalini Upadhyay, #RighttoBreathe why not? Social Media Analysis of the Local in the Capital City of India. International Conference on Computational Science, ICCS 2017, 12-14 June 2017, Zurich, Switzerland (CORE A-rank conference in CORE classification)
• R Rodrigues and S Upadhyay. 2017. Measuring factors causing communication apprehension in an English as second language (ESL) setting: Validating a new instrument in a pilot study.Proceedings of 15th TESOL Conference
• Pinto S, Upadhyay S and Upadhyay N. (2017). Demystifying Spiritual Intelligence: A Critical Review of its Definitions and Dimensions. Proceedings of the International Conference on Spirituality and Skill for Leadership and Sustainable Management, Varanasi, India
• Upadhyay, S and Upadhyay, N. (2016). A Multi-Criteria Decision Framework to Measure Spiritual Intelligence of University Teachers. Proceedings of the International Conference on Information Technology and Quantitative Management, South Korea
• Upadhyay, S and Rodrigues, R. (2016). Investigating foreign language learning: examining anxiety associated with English language acquisition in the Asian ESL. Proceedings of the TESOL Conference, Indonesia
• Upadhyay, S and Upadhyay, N. (2015). SIRPD: Spiritual Intelligence and Research Performance Dimension Framework in Higher Education. Proceedings of International Conference on ‘Research and Business Sustainability’ ICRBS - 2015 4th – 6th December, IIT Roorkee Greater Noida Campus2015, Delhi, India
• Upadhyay, S., Upadhyay, N., and Pinto, S (2015). Spiritual Intelligence and Organisational Effectiveness Ecosystem. Proceedings of International Conference on Technology and Business ICTB - 2015 23rd -25th March , 2015, Dubai
• S and Parashar. P (2013). A Critical View on Conceptualizing Spiritual Quotient Dimensional Model for Alleviating Oral Communication Apprehension. Proceedings of the 11th AIMS International Conference on Management. December 21-24, 2013
• S and Kapoor. A (2012). Spiritual Intelligence Dimensions (SID) - A Case for Impact Analysis of SID on Business Leadership.4th ICMBS 2012 International Conference (organized by Society of Management and Behavioral Sciences), Feb 25-26, 2012, Rajasthan (India)
• S (2012). Impact Analysis of Spiritual Quotient in Achieving Excellence in Research Performance of University Teachers in an Indian Context.International Conference on Spiritual Paradigm for Surmounting Global Management Crisis, Feb 24-2, 2012, Varanasi, India
• S and Kapoor. A (2012). ‘SIDM: Spiritual Intelligence Dimensional Model for Effective Business Leadership.International Conference on Spiritual Paradigm for Surmounting Global Management Crisis, Feb 24-2, 2012, Varanasi, India
• S (2012). Dimensions of Spiritual Intelligence and their impact on Public Speaking. TESOL Asia & TESOL India conference, 2-4 Dec, 2011, Pune
• Varsha Adusumilli, Shalini Upadhyay (2009).Media Literacy in Indian Context: A Case Study of the High Schools and Undergraduate Colleges of Goa. 4th International Conference on Interdisciplinary Social Sciences University of Athens Greece 
• Shalini Upadhyay (2009). Teaching–Learning Soft Skills on the Move: A Mobile Learning Paradigm Approach.16th International Conference on Learning, University of Barcelona Spain
• S (2008). Guidelines for Designing and Developing Soft Skills Contents for Mobile Phones. International Conference on Soft Skills Strategies: Academia and Industry Perspectives, BITS-Pilani
• Upadhyay, N, Upadhyay, S (2006). CT and e-learning Techniques and Methodology for Quality Higher Education. Digital Learning Asia 2006 conference 
• Upadhyay, S (2005). Role of Nonverbal Communication for Effective Technical Presentation. National Conference on Next Generation IT: Documenting the Future (NGITDF), Jabalpur.