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Praveen Goyal

Associate Professor & Head of Department,
Department of Management, BITS Pilani, Pilani Campus

Department of Management, Birla Institute of Technology & Science, Pilani- 333031, Rajasthan. India.

Publications

International Journal:

  • Goyal, S., Ramaswamy, V.N., Goyal, P. and Chanda, U., (2025), "Green advertising: a hybrid literature review using citation and TCM analysis. The Bottom Line (forthcoming).
  • Saha, V., Hollebeek, L.D., Venkatesh, M., Goyal, P. and Clark, M. (2025), "Value Co-Creation: A Metatheory Unifying Framework and Fundamental Propositions", Marketing Intelligence & Planning, Vol. 43 No. 3, pp. 574-603.
  • Goyal, S. and Goyal, P., (2024), "The evolution of pro‐environmental behavior research in three decades using bibliometric analysis. Corporate social responsibility and environmental management", Vol. 31 No. 5, pp.4133-4153.
  • Saha, V., Jebarajakirthy, C. Sreen, N., Goyal, P., Mani, V. and Deshpande, S. (2024), “Developing a framework of sustainable consumption in retailing contexts”, Australasian Marketing Journal, Vol. 32 No.(2), pp. 178-188.
  • Chawla, RN, Goyal, P. and Saxena, D. (2023), The role of CIO in digital transformation: an exploratory study, Information Systems and e-Business Management, Vol. 21, pp. 797-835.
  • Chawla, RN, Goyal, P. and Saxena, D. (2023), “Exploring the drivers of digital transformation in Indian organisations: a multi-sector study”, International Journal of Information Systems and Change Management, Vol. 13, No. 3, pp. 234-264.
  • Vandana, S Kumar, V Kumar, P Goyal (2023), “Investigating the Impact of Online Service Convenience on Customer Engagement, Attitude and Intention to Use Food Delivery Apps”, International Journal on Food System Dynamics, Vol. 14 No. 3, pp. 331-344.
  • Jackabarthy, C., Saha, V., Goyal, P. and Venkatesh, M. (2022), “How do value co-creation and e-engagement enhance e-commerce consumers’ repurchase intention?: An empirical analysis”, Journal of Global Information Management, Vol. 30, No. 5, pp. 1-23.
  • Saha, V., Goyal, P. and Jackabarthy, C. (2021), “Value Co-creation: A Review of Literature and Future Research Agenda”, Journal of Business & Industrial marketing, Vol. 37 No. 3, pp. 612-628 (SCI Indexed, ABDC-A).
  • Phulwani P.R., Kumar, D. and Goyal, P. (2021), “From Systematic Literature Review to a Conceptual Framework for Consumer Disposal Behavior towards Personal Communication Devices”, Journal of Consumer Behavior, (forthcoming) (SCI Indexed, ABDC-A, Scopus Indexed)
  • Jackabarthy, C., Saha, V., Goyal, P. and Venkatesh, M. (2020), “How do value co-creation and e-engagement enhance e-commerce consumers’ repurchase intention? : An empirical analysis”, Journal of Global Information Management (Accepted). (SCI Indexed, ABDC-A, Scopus Indexed).
  • Goyal, P. Kumar D., Kumar, V. (2020), “Application of multicriteria decision analysis (mcda) in the area of sustainability: a literature review”, International Journal of the Analytic Hierarchy Process, Vol. 12 No.3. (Scopus Indexed)
  • Chanda, U. and Goyal, P. (2020), “A Bayesian Network model on the interlinkage between Socially Responsible HRM, employee satisfaction, employee commitment and organizational performance”, Journal of Management Analytics, Vol. 7 No.1, pp.105-138. (Scopus, ESCI and ABDC Indexed)
  • Phulwani, P.R., Kumar, D., and Goyal, P. (2020), A Systematic Literature Review and Bibliometric Analysis of Recycling Behaviour, Journal of Global Marketing, Vol. 33 No. 5, pp. 354-376 (Scopus Indexed).
  • Kumar V., Vandana, Goyal, P. and Kumar, D. (2020), “Enhancing public engagement for green diwali: An initiative of Centre for Sustainability, Growth and Development (CSGD)”, International Journal of Social Ecology and Sustainable Development, Vol. 11 No. 4, pp. 15-26. (Scopus Indexed)
  • Saha, V., Venkatesh, M. and Goyal, P. (2020) “Emerging trends in the literature of value co-creation: a bibliometric analysis”, Benchmarking, Vol. 27 No.3, pp. 981-1002- (Scopus, ESCI & ABDC Indexed)
  • Saha, V. and Goyal, P. (2019), “How co-creation Drives the success of Public Service Initiatives? A Case-study Based Analysis, Journal of Nonprofit and Public Sector Marketing (forthcoming). (Scopus, ESCI & ABDC Indexed)
  • Chanda, U. and Goyal, P. (2019), “Optimal Investment of Resources in Creation of Human Capital: A Control Theoretic Approach”, International J. of Operations and Quantitative Management, Vol. 25 No.4, pp. 239-252- (Scopus Indexed)
  • Kumar, D., Goyal, P. and Kumar V. (2019), “Prioritizing CSR barriers in the Indian Service Industry: A Fuzzy AHP Approach, Scientific Annals of Economics and Business, Vol. 66 No.2, pp. 213-233 (Scopus & ESCI Indexed)
  • Kumar, D., Goyal, P. and Kumar V. (2019), “Modeling and classification of enablers of CSR in Indian firms”, Journal of Modelling in Management, Vol. 14 No. 2, pp. 456-475- (Scopus, ESCI & ABDC Indexed)
  • Goyal, P. and Chanda, U., (2019), Assessing impact of Human Capital, SRHRM and Employee related factors on Firm Performance, Journal of Industrial Integration and Management: Innovation and Entrepreneurship, Vol. 4 No. 2, pp. 1-35, (ESCI & Scopus Indexed)
  • Goyal, P. and Chanda, U., (2017). A Bayesian Network Model on the association between CSR, perceived service quality and customer loyalty in Indian Banking Industry. Sustainable Production and Consumption, Vol. 10, pp. 50-65, (SCI & Scopus Indexed) Impact Factor-3.66,
  • Goyal, P. and Kumar, D. (2017), “Modelling the CSR barriers in manufacturing industries”, Benchmarking: an International Journal, Vol. 24 No. 7, pp. 1871-1890. (Scopus, ESCI & ABDC Indexed)
  • Chanda, U., Goyal, P. and Kadadevaramath, R.S., (2017) “Editorial: Evidence-based Processes in Business and Systems”, Int. J. of Business and Systems Research, Vol. 11 No.1/2, pp. 1-5, (Scopus Indexed)
  • Shaikh, I., Sharma S.K. and Goyal, P. (2016), “Editorial: Evidence based management practices in accounting and finance”, International Journal of Management Practices, Vol. 9 No.3, pp. 209-212, (Scopus Indexed)
  • Kamboj, S., Rahman, Z., M. Yadav, and Goyal, P. (2016), “Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience” International Journal of Information Systems in the Service Sector, Vol. 8 No.4, pp.1-16 (Indexed in Scopus, ESCI)
  • Kamboj, S., Rahman, Z. and Goyal, P. (2015), “A resource-based view on marketing capability, operations capability and financial performance: An empirical examination of mediating role, Procedia Social and Behavioural Sciences, Vol. 189, pp. 406-415
  • Goyal, P., Rahman, Z. and Kazmi, A.A. (2015). “Identification and Prioritization of Corporate Sustainability Practices using Analytical Hierarchy Process”, Journal of Modelling in Management, Vol. 10 No. 1, pp.23 - 49. (Highly Commended Paper Emerald Literati Network Awards for Excellence, 2016)- (Scopus, ESCI & ABDC Indexed)
  • Goyal, P. and Rahman, Z. (2014), “Corporate sustainability performance and firm performance association: a literature review”, International Journal of Sustainable Strategic Management, Vol.4 No.4, pp.287 – 308
  • Goyal, P. and Rahman, Z. (2014), “Corporate sustainability performance assessment: an analytical hierarchy process approach”, International Journal of Intercultural Information Management, Vol. 4 No.1, pp.1-14
  • Goyal, P., Rahman, Z. and Kazmi, A.A. (2013), “Corporate Sustainability Performance and Firm Performance Research Literature Review & Future Research Agenda”, Management Decision, Vol. 51 No.2, pp. 361-379 {Emerald Publication}, (Scopus, SCI & ABDC Indexed, Impact Factor 2.723)
  • Kumar, V., Rahman, Z., Kazmi, A.A. and Goyal, P. (2012), “Evolution of sustainability as marketing strategy: Beginning of new era”, International Conference on Emerging Economies - Prospects and Challenges (ICEE-2012), Procedia Social and Behavioural Sciences, Vol. 37, pp. 482-489.

 

Edited Book:

Sharma, S., Goyal,P. and Chanda, U., (2023), "Handbook of Evidence Based Management Practices in Business, Routledge, USA.

 

Book Chapter:

  • Goyal, P., Chadha, S. and Singh, S.R., 2023. Agro-tourism: A Literature Review. Handbook of Evidence Based Management Practices in Business, pp.376-382, Routledge Publication.
  • Kumar, S., Goyal, P., Kumar, V., & Vandana. (2022), "Cultural diversity in tourism: a bibliometric analysis of 33 years (1988–2021)", Exploring the latest trends in management literature, pp. 147-168, Emerald Publishing Limited.
  • Chawla, R.N., Saxena, D. and Goyal, P., 2022. The critical role of the Chief Information Officer in smart management of digital transformation. In                Handbook of Research on Smart Management for Digital Transformation (pp. 165-189). IGI Global Scientific Publishing.
  • Maheshwari, H., Saha, V., Goyal, P. and Kumar, V. (2018), "Understanding the impact of social media on the process of value co-creation", in edited book on Facets of Business Excellence in marketing and strategy, edited by Ashish Bhattacharya, Renato Pereira, Rajeev Sharma, Antonio Robalo, Sandeep Puri, Jayanthi Ranjan, Bloomsbury, 23-11-2018, pp. 75-83.
  • Shishodia, M. Saha, V., Goyal, P. and Kumar, V. (2018), "Assessing online reviews: A text analysis approach", iin edited book on Facets of Business Excellence in marketing and strategy, edited by Ashish Bhattacharya, Renato Pereira, Rajeev Sharma, Antonio Robalo, Sandeep Puri, Jayanthi Ranjan, Bloomsbury, 23-11-2018, pp. 349-356.

Conferences Publications/Presentations

  • Goyal, S., & Goyal, P. (2025), “Do positive emotions influence public pro-environmental behavior? Evidence from regression analysis,” International Conference on Evidence Based Management (ICEBM), Pilani, Rajasthan, 2025   
  • Sondhi, H. and Goyal, P. (2025), "To identify factors for scale development on co-shopping, International Conference on Evidence Based Management (ICEBM), Pilani, Rajasthan, 2025.
  • Sondhi, H. and Goyal, P. (2025), "To Study the Challenges and Opportunities of Online Co-shopping for Consumers Using Augmented Reality", 22nd AIMS International Conference on Management held at IIM Kozhikode from 2-4 Jan 2025.
  • Goyal, S., & Goyal, P. (2024), “Emotion and pro-environmental consumer behavior: a systematic literature review through the lens of the TCCM framework,” International Conference on Emerging Research Paradigms in Business and Social Sciences (ERPBSS), Dubai, UAE, 13-15 May  2024
  • Chanda, U., Goyal, P. Singh, SR, and Bhatia, R. (2024) "Value Chain Analysis of Agricultural Products – A Review of Literature," International Conference on Intersections of Knowledge Exploring Discourses and Beyond in Humanities and Social Sciences, Feb 23-24, 2024.
  • Goyal, P. , Chanda, U., Goyal, S. and Sondhi, H. (2024) "Impact of Environment Education on Pro-environment Behaviour: A Review, International Conference on Intersections of Knowledge Exploring Discourses and Beyond in Humanities and Social Sciences, Feb 23-24, 2024.
  • Goyal, S., Ramaswamy, V. N., Goyal, P., & Chanda, U. (2023), “Evolution of research in green advertising using bibliometric analysis,” International Conference on Multidisciplinary Concepts in Management (ICMCM), Noida, Uttar Pradesh, 2023
  • Goyal, S., Sondhi, H., & Goyal, P. (2023). “A Bibliometric Review of Greenwashing Research by Using Co-occurrence Analysis and Bibliographic Coupling,” International Conference on Evidence Based Management (ICEBM), Pilani, Feb 24-25, 2023.
  •  
    Goyal, P., Saha, V. and Shishodia, M. (2019), "Are Companies in The Indian Hotel Industry Paying Attention to their Customers' Feedback? A Lexical Study of Online Reviews" has been accepted for presentation at the 41st Annual ISMS Marketing Science Conference, June 20 – 22, 2019, in Rome, Italy.
  • Saha, V. and Goyal, P. (2018), “Journey of Social Marketing in the last two decades: A Bibliometric Analysis”, PAN IIT International Management Conference 2018 to be held during Nov 30 – Dec 02, 2018 organized by IIT Roorkee, India.
  • Chanda U., Goyal P. and Sharma V. (2018), “A Bayesian Network Model for Impact of SHRM on Employee Commitment and Performance”, International Conference on Business, Economics & Sustainable Development, organized by Department of Business & Sustainability TERI School of Advanced Studies. Feb. 22-23, 2018, 
  • Goyal, P. and Chnada, U. (2017), “Impact of CSR on customer satisfaction and trust: A study of Indian Hotel Industry", 5th International Conference on Contemporary Marketing Issues (ICCMI) 2017 organized by Alexander Technological Educational Institute of Thessaloniki (ATEI) and Manchester Metropolitan University held in Thessaloniki, Greece, June 21-23, 2017.
  • Goyal, P. (2016), "Assessing Managers Awareness about CSR Issues: A study of Indian IT Industries”, 7th International Conference on Information Technology & Business Intelligence (ITBI-15) organized by IMT-Nagpur at RIT, Goa Campus, Jan., 21-23, 2016.
  • Goyal, P. and Rahman, Z. (2015), “Influence of perceived CSR on Service Quality, Trust and Customer Loyalty: Insights from Indian Hotel Industry”, 4th Asian Management Research and Case Conference (AMRC) 2015 on Management Issues in Emerging Markets for Sustainable Business, Organized by Universiti Sains, Malyasia, Jan. 10 – 11 Jan. 2015.
  • Goyal, P. Rahman, Z. and Kumar, V. (2014), “CSR Influence on Customer Relational Outcome: A Study of Indian Telecom Industry” International Conference on Research on Sustainable Conference, organized by Department of Management IIT Roorkee, March, 8-9, 2014, presented a paper titled,
  • Goyal, P. and Rahman, Z. (2013), “Corporate Sustainability Performance Assessment Model: A Case Study of Cement Industry”, International Conference on Trade, Market and Sustainability, Organized by Symbiosis Institute of International Business, Pune, Feb., 22-23, 2013
  • Goyal, P. and Rahman, Z. (2012), “"Adoption of Corporate Sustainability Practices: A Strategic Shift in Post Financial Crisis among Indian Companies", International Workshop on Post Economic Meltdown Era: Challenges & Strategies, organized by faculty of Management Studies BHU Varanasi, Feb., 4-5 2012.
  • Goyal, P. and Rahman, Z. (2010), National Seminar on Sustainable Consumption, Climate Change and Consumer, organized by Indian Institute of Public Administration, New Delhi, Nov., 11-12, 2010, presented a paper titled, "Greening the Marketing Mix: Rethinking Competition during Climate Change".