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  1. Predicting Post Importance in Question Answer Forums Based on Topic-Wise User Expertise” in Lecture Notes in Computer Science published by Springer International Publishing, Series Volume-8956,Series ISSN-0302-9743, pp 365-376. Book Subtitle-11th International Conference, ICDCIT 2015.                                      
  2. ISD: An Intelligent Service Desk” in CiiT (Coimbatore Institute of Information Technology) International Journal of Artificial Intelligent Systems and Machine Learning, June 2013 issue.

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    An Institution Deemed to be University estd. vide Sec.3 of the UGC Act,1956 under notification # F.12-23/63.U-2 of Jun 18,1964

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