| Subject of Query | Contact Person(s) | Phone Number |
| For General suggestion regarding Library improvement and complaints. | Dr. M. Ishwara Bhat Email: ibhat@pilani.bits-pilani.ac.in | +91-1596-245073 (Ext. 241) |
Enquiries relating to specific books for library purchase, text books etc. | Mr. D. P. Sharma Email: dpsharma@pilani.bits-pilani.ac.in | +91-1596-245073 (Ext. 331) |
| Enquiries relating to e-resources and library website , computer terminals etc. | Mr. Deepak Mehta Email:deepak_mehta@pilani.bits-pilani.ac.in | +91-1596-245073 (Ext. 290) |
| Enquiries relating to journals received in the library, inter library loans, photocopies of articles from other libraries | Mr. Deepak Mehta Email:deepak_mehta@pilani.bits-pilani.ac.in | +91-1596-245073 (Ext. 290) |
| Enquiries relating to titles not found on the shelves, titles reserved etc. | Mr. Ramesh Alaria Email: bits_library@rediffmail.ac.in | +91-1596-245073 (Ext. 228) |